Mortgage/Refinance

Important Information for our Mortgage Clients:

• Let us know ASAP of a mortgage and dates – it is helpful to know if these dates are firm or flexible.
• Let us know ASAP if there is a person being added as an owner to the property, or if the mortgage is related to a purchase.
• Send us your bank representative or mortgage broker’s phone number and email.
• Send us your insurance broker contact information.
• Provide us contact information for your strata management, if applicable.
• Read the retainer letter we send to you.
• Complete and return your client intake form ASAP.
• Sign your mortgage documents ASAP (do not leave this to the last minute as we only receive information after you have signed). A delay in signing can cause a delay for us.
• We will request payout statements for existing mortgages and if it is a line of credit, the account will be frozen when the lender processes the statement.
• Lenders often require additional payouts or closing of accounts (i.e. credit card(s), personal lines of credit, student loans, car loans, etc.) – be prepared to provide details about this.
• You may be required to provide verbal or written authority to your lender for us to receive a mortgage payout statement.
• A spouse who is not an owner of the property getting the mortgage will be required to obtain Independent Legal Advice regarding this mortgage loan.
• Mortgage files can take up to another 2 months to complete to allow for mortgage discharges. When everything is done we send a final state of title certificate.